FAQ

DALLAS SMITH GALLERY ART IS DISTINCTIVE! Order your unique original painting or canvas art print now! Any work purchased from Dallas Smith Gallery is certain to be a choice investment. On offer is a select range of original paintings by Dallas and his sons Zachariah and Timothy and wife, Hesty, in addition to sculptures by curated artists. There is also a bespoke range of high end archival reproductions direct from the artist himself! Our print catalogues comprise a distinctive assortment of artworks that have sold throughout almost four decades of Dallas' career as an artist.

IS THE WATERMARK INCLUDED?
The watermark is for online display copyright purposes only and will not feature on your artwork

IS THERE A MINIMUM ORDER?
For orders outside of South Africa a MINIMUM ORDER TO THE VALUE OF R5,000 IS REQUIRED FOR FREE SHIPPING (TUBED ITEMS ONLY).

IS SHIPPING/DELIVERY INCLUDED?
Delivery to South Africa is included in the price of items (remote/outlying areas may require additional courier costs)
Delivery Internationally is included only on tubed items (valued at R5,000+) For stretched items we will get a quote for crating & courier and share half the shipping costs.
PLEASE NOTE: we do not cover any duties/VAT/other international costs 
We ship WORLDWIDE

HOW TO ORDER ORIGINAL PAINTINGS & SCULPTURE:
1. Click on Menu
2. Click on Category to select Dallas/Zachariah/Timothy/Hesty/Sculpture
3. Click on artwork of choice
4. Click on Add to Cart (if purchasing more than 1 item)
5. Click on Buy it Now
6. Complete the Form with contact and address details for shipping
7. Proceed with Payment
8. Any further queries please contact us on email dallassmithgallery@gmail.com or whatsapp on +27 (0)82 8747 995

HOW TO ORDER PRINTS:
1. Click on Menu
2. Click on Prints/Reproductions
3. Click on One of the 3 Categories
BEACH HOUSE PRINTS (Beach, people and boat scenes)
NATURAL WORLD (Birds, animals and nature scenes)
CURIOSITIES (Quirky and whimsical contemporary)
4. Click on the print image of your choice
5. Click on SIZE and use down arrow to select your size (message us for a custom size)
6. Click on MEDIA and select canvas (or paper if available)
7. Click on STRETCHED READY TO HANG and select yes or no (for tubed item)
8. Click on Add to Cart (if purchasing more than 1 item)
9. Click on Buy it Now
10. Complete the Form with contact and address details for shipping
11. Proceed with Payment
12. Any further queries please contact us on email dallassmithgallery@gmail.com or whatsapp on +27 (0)82 8747 995

OUR CLIENTS ARE SATISFIED
"I must tell you  - I love this painting !!!!!" MM [USA]
"Just want to show you how beautiful your artwork looks in our apartment" IL [CT SA]
"Thank you Dallas. Excellent service!!" PS [CT SA]
"Here are our egrets in our bedroom arent they lovely ;-)" PM [CT SA]
"Finally got it framed and on the wall ... thanks so much!" Robbie [JHB SA]
"We always love your work!" A&S [CANADA]
"Just letting you know that D absolutely loves your painting!" FG [Limpopo SA]
"The artwork looks amazing! Just love it and my mother is so happy with hers" M [Plett SA]
"Absolutely love... thank you!" D [Jhb SA]
"Thank you! Received So quick!" PR [CT SA]
"Looking great thanks Got lots of accolades! L [USA]
"Hi, finally completed the installation. We are very happy with it!" F&M [UK]
"Thank You Zachariah for another amazing creation …. Keep them coming!" AS [JHB SA]
"Here's Pterence! Tell Tim we love him!" P [Paarl SA]
"A wonderful picture and with dimensions made for a langer room" DoG [Switzerland]

AND WE ARE CERTAIN YOU WILL BE TOO!

WE OFFER:

EXCHANGES ON ORIGINAL ARTWORK (NOT BRONZES) SUBJECT TO IT BEING:
Returned within 5 days of receipt of artwork
Undamaged and securely packaged in original packaging
Returned to us via courier
Courier costs for delivery and return on client's account

REFUNDS ON PRINTS SUBJECT TO IT BEING:
Returned within 5 days of receipt of artwork
Undamaged and securely packaged in original packaging
Returned to us via courier
Courier costs for delivery and return on client's account

STILL NOT SURE?
CALL, WHATSAPP OR E MAIL US - YOU WILL BE SPEAKING TO A REAL LIVE HUMAN BEING, THE ARTIST HIMSELF! +27 (0)82 8747 995 dallassmithgallery@gmail.com

THE TECHNICAL ASPECTS OF OUR PRINTS: 
We have embraced contemporary techniques for printing onto archival canvas and paper.  By embracing new technology designed for fine art printing we are able to offer our world class reproductions as a reasonable alternative to those who are wanting distinctive artwork for their homes or offices.

Currently we are using 410g matt high quality cotton canvas and for paper prints 310g certified archival fine art paper.

To ensure high consistency and quality, all our printing has been done in house for more than 20 years.  Every single print is quality checked and signed in pencil by Dallas himself, limited edition reproductions are signed and numbered accordingly.

All Canvas reproductions receive two protective coatings to ensure longevity and protection of the artwork. 

ENJOY!